1. Information We Collect
When you submit the contact form, we collect the information you choose to provide:
- Name
- Email address
- Phone number (optional)
- Project location
- Message details describing your project
We do not intentionally collect sensitive personal data, payment information, or account log-in credentials through the Site.
In addition, like most websites, we and our service providers may automatically collect limited technical data:
- IP address, browser type, and device information
- Pages viewed, time spent, and referring URLs
- Basic cookie data (see § 5)
2. How We Use Your Information
We use the personal information you supply only to:
- Respond to your inquiry and provide an estimate or other requested information
- Schedule on-site visits or phone calls
- Improve our customer service and Site performance (aggregate analytics only)
- Maintain business records and comply with legal obligations
We do not sell or rent your personal information, and we do not use it for mass email marketing without your explicit consent.
3. Legal Bases (where applicable)
For visitors from jurisdictions that require a legal basis (e.g., the EU/EEA under GDPR), we rely on legitimate interests (responding to your request) or your consent (where we ask for it explicitly) as the primary grounds for processing.
4. Sharing and Disclosure
We share personal data only with:
- Service providers who host the Site, manage email delivery, or provide website analytics, and then only to the extent necessary for those services
- Government or law-enforcement authorities if we believe disclosure is required to comply with applicable law, court order, or to protect our rights and the safety of others
All vendors are required to safeguard your information and may not use it for other purposes.
5. Cookies and Similar Technologies
The Site uses a small number of first-party cookies—primarily for security and basic analytics (e.g., Google Analytics). Cookies help us understand how visitors use the Site so we can improve it. You can control cookies through your browser settings; disabling cookies will not block access to the Site, but some functionality may be limited.
6. Data Security
We follow industry-standard measures to protect information under our control, including HTTPS encryption, restricted access to databases, and routine security reviews. No website can guarantee absolute security, but we work to keep your information safe.
7. Data Retention
Contact-form submissions are kept only as long as necessary to fulfill your request, meet legal or accounting requirements, and maintain accurate business records—generally no longer than three years unless a longer retention period is mandated or justified.
8. Children’s Privacy
Our services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with a new “Last updated” date. Continued use of the Site after an update means you accept the revised Policy.